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Accueil » Extension de garantie » APC Advantage Prime Service Plan Extended service agreement parts and labour (for UPS 20 kVA) 1 year on-site response time: NBD for P/N: E3SUPS20K3I, E3SUPS20K3IB, E3SUPS20KH, E3SUPS20KHB, E3SUPS20KHB1, E3SUPS20KHB2

APC Advantage Prime Service Plan Extended service agreement parts and labour (for UPS 20 kVA) 1 year on-site response time: NBD for P/N: E3SUPS20K3I, E3SUPS20K3IB, E3SUPS20KH, E3SUPS20KHB, E3SUPS20KHB1, E3SUPS20KHB2

Prix : 1 491,17€ HTVA = 1 804,32€ TTC
Qté :  
Fabricant : APC APC
Modèle : WADVPRIME-EZ-20


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Main Specifications
Product Description APC Advantage Prime Service Plan - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time Next business day
Covered Configurations UPS 20 kVA
Designed For P/N: E3SUPS20K3I, E3SUPS20K3IB, E3SUPS20KH, E3SUPS20KHB, E3SUPS20KHB1, E3SUPS20KHB2
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Extended service agreement - preventive maintenance - 1 year - on-site - response time: NBD
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 1 year - on-site - response time: NBD
Technical support - diagnosis - 1 year
Technical support - report - 1 year
Technical support - travel expense coverage - 1 year
New releases update - 1 year
Product Features

 

Flexible on site response times

Choose an onsite response time that best meets your business requirements and budget.

 

Experienced certified field service engineer

The factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service the products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today.

 

Labor and travel expenses included

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

 

Parts included or available at a discount

Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.

 

Environmental inspection

In order to ensure that your system is installed in a suitable environment for optimal functionality, APC will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

 

Service summary report

Provides a detailed report of work performed including recommendations for service to ensure optimal performance.

 

Technical support

The experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

 

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